Introduction

Marketing

Direct Mail School Directories

Reaching Out To Former Students

Quarterly Seminars

Hiring A Part Time Program Director

Quarterly Retention Events

The Two year Apprentice Instructor Program

Annual Marketing Plan

Sales

Turn Objections Into Orders

Closing The Sale

Closing Signals

Your Speech & Selling

Professional Sales Techniques

People Sell Themselves

Internal Promotions

Using A Student Survey To Help Retention

Safety Guidelines Brochure

Children's Summer Camp

Introductory Course

Introductory Course Methods

The Introductory Course

Introductory Lesson 1

Introductory Lesson 2

Intro Guidelines

Intro For Children

Enrollment Conference

Regular Training Program

Apprentice Instructor Program

Advanced Training Programs

Class Assistants

Apprentice Instructors

Associate Instructors

Full Instructors

Senior Instructors

Staff Training

Instructor's Creed

Instructor's Mission Statement

Apprentice Instructor Training Outline

How To Be A Good Communicator

Be Positive In Your Corrections

Being Understood

Getting It Done

Understanding Others

Learning How To Listen

Lesson Planning

Making Corrections

Teach By Example

Punishment vs. Reinforcement

Your Speaking Voice

Creating Community

Constant Improvement

Leaving The Nest

Complaints

C.O.M.P.L.A.I.N.T.

Listen Objectively

Don't Make Excuses

Clarify The Problem

Time Management

Activity vs. Accomplishment

Importance vs. Urgency

Make Minor Decisions Quickly

Peak Energy Periods

Time Wasting Activities

School Owner Development

The Business Structure

Reports

Instructor Contact Report

Student Progress Report

C.O.M.P.L.A.I.N.T.

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